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Novosco Blog

Expert opinions and experience from Novosco, one of the UK and Ireland leading managed service providers.

Dealing with demand in a growing IT sector

Dealing with demand in a growing IT sector

THERE has been much talk about the Northern Ireland jobs market of late. Last week, the term ‘full employment’ was raised and debated – with many suggesting that whilst we might not quite be at full employment in Northern Ireland, we certainly have some significant skills shortages and some sectors where there are real challenges to recruit.

In the IT sector, there is certainly big demand for skilled people and a lot of opportunity. According to the latest NIJobs Report, there was a surge in demand for IT workers in the first quarter of this year. IT vacancies rose by 37 percent quarter-on-quarter according to the report and represented the most listings in three years. One in 10 of all their listings are IT jobs.

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What you want vs What is good for you

What you want vs What is good for you

“Head count!  We need more head count!” insists the IT manager.

It’s true that most IT departments are under huge strain to deliver what’s needed by the business and balancing strategic projects with tactical day-to-day workload is indeed a challenge; but is increasing head count the answer?

The resourcing kit bag contains more than the obvious solution of hiring another permanent employee.  Given that long and expensive recruitment cycles are getting longer and more expensive, other options such as a managed service are worth considering.  When people are under pressure, taking more time out to re-evaluate the structure of their team and the workload being managed isn’t something they’re going to want to do, but it could result in a better outcome than going to the default setting of recruitment.

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Getting to know us - Novosco Managed Services

Getting to know us - Novosco Managed Services

Novosco Managed Services: Improving delivery, reducing costs

In many organisations, IT is the backbone to the delivery of high quality service for customers and employees. Your business relies on IT, but supporting IT is not your core business. Novosco managed services are the answer to the problem, we aim to enable your IT to support your business, not burden it.

Customised, process-driven and expertly delivered services

By moving critical infrastructure management to the hands of Novosco’s experts, you are free to focus on the primary aspects of your business.

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Resistance to Managed Services

Resistance to Managed Services

“We will manage it ourselves”, “We don’t outsource any of our services”, and “We want to keep this in-house”. We’ve heard these phrases many times during customer project meetings and I often wonder why these types of things are said, so let's take a look.

 
A few initial thoughts:

• Organisations are concerned with minimising financial costs.  Factoring in costs for management of projects/solutions will exceed their budgets etc.

• Human nature dictates that we like to keep control of things, so the concept of handing over the reins to something that you “own” can be daunting or threatening.

• Legislation/Regulation govern what organisations are able to do with regards to potential outsourcing/management services. 

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‘Move fast and break things' culture coming back to haunt?

‘Move fast and break things' culture coming back to haunt?

Facebook's mantra for developers used to be 'Move Fast and Break Things'. It meant that new tools and features on the platform might not be perfect at the start, but creation speed was key, even if there were some mistakes along the way.

That mantra changed a few years ago when the company's chief executive Mark Zuckerberg indicated he wanted to be a little more careful in getting it right the first time. He said that Facebook was now embracing the motto 'Move Fast with Stable Infra'. The motto changed, but did the culture?

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