Blog - Novosco Blog | Novosco
Blog

Novosco Blog

Expert opinions and experience from Novosco, one of the UK and Ireland leading managed service providers.
Novosco has not set their biography yet

Security as a managed service: gain control by sharing control

Security as a managed service: gain control by sharing control

While it may seem counterintuitive, for many businesses, enlisting an external expert to monitor and manage the firm’s cyber defences may be the most effective way to stay in control of security.

Often, when a security breach occurs, the natural assumption is that the organisation’s security technology was not up to scratch. In our experience though, this isn’t usually the case. More often than not we discover that most companies have implemented appropriate security technology but it’s either not optimised at its most effective level or necessary updates, like the most recent patching, haven’t been applied.

Continue reading

10 Minutes with... Bronagh Hughes, Internal Recruiter

10 Minutes with... Bronagh Hughes, Internal Recruiter

Bronagh Hughes joined Novosco as Internal Recruiter in August 2017. She worked in recruitment for agencies previously, as well as the financial sector, and wants for little more in life than for her dog to sit under her desk at work with her all day.

Question: So, you’ve been with Novosco for 6 months at this point, what made you decide to join?

Continue reading

Six best practices for securing your on premise data and infrastructure

Six best practices for securing your on premise data and infrastructure

We understand that moving everything to the cloud isn’t for every company and that keeping some of your applications on premise is important and vital for many organisations.  

Securing your on premise data and infrastructure is equally as important as security in the cloud. We’ve put together our 6 best practices for cyber defence for your on premise infrastructure. 

Continue reading

You can't control what you don't know about

You can't control what you don't know about

How do you manage systems you can’t see or don’t know about?  Where is your customer data stored or used – on your servers or in the cloud? Confident you are abiding by compliance requirements?

Cloud applications have been empowering for business. Does one of your teams need a CRM, an analytics package, or a marketing automation platform? No problem, they can get them all today, with a quick and easy sign-up – without engaging the IT team.

Continue reading

Have I Got Disaster Recovery Choices?

Have I Got Disaster Recovery Choices?

Well of course you do. Disaster Recovery (DR) like anything depends on the budget, time, effort and resources you have available. If your organisation is considering DR, there are several options open to you:

Continue reading

Meltdown and Spectre: How can we reduce the risk of exploitation?

Meltdown and Spectre: How can we reduce the risk of exploitation?

How can we reduce the risk of exploitation?

In general the advice remains the same for most businesses - make sure your systems and end-points are up to date with their patches and security products.

Continue reading

10 Minutes with... Emma Harvey, Technical Services Analyst

10 Minutes with... Emma Harvey, Technical Services Analyst

 

Emma Harvey is a Technical Services Analyst, helping our customers with support issues and making sure that the right people are working on the right projects. She's a social butterfly who loves to travel, lives for an Espresso Martini and would have Christmas Dinner every day, if she had her way!

Question: Emma, what do you do at Novosco?

Emma: I’m a Technical Services Analyst for Novosco, which means that I handle incoming communication from customers, log tickets, assign tickets to our expert engineers, and help with any issues they may have.

Continue reading

10 Minutes with... Jonny Murray, Event Management Technician

10 Minutes with... Jonny Murray, Event Management Technician

 

Jonny Murray is an Event Management Technician who has been with Novosco for nearly two years. He's a huge Manchester United fan and likes to spend his free time on the Playstation4.

Question: So, Jonny, what do you do at Novosco?

Jonny: I’m an event management technician. Which probably sounds a bit too vague, so for a specific “what is my role”, I’m part of a team that monitor our customer’s various systems to ensure things work as they’re supposed to.

Continue reading

Digital Transformation: Strategy Push or Technology Pull?

Digital Transformation: Strategy Push or Technology Pull?

 

“If we understand what the technology is capable of, we will be in a better place to tell you how our organisation can leverage it” - says one business leader.

“This is what we want the business to achieve and how we’re going to get there.  Go find technology that helps make this happen” - says another.

So which comes first?

Continue reading

Understanding Citrix App Layering

Understanding Citrix App Layering

 

Layering can seem a complicated concept at first; once you look under the hood though, the rationale, benefits, and purpose all becomes clearer.

A layer is a container which allows for the storing of file systems, objects, and registry entries which are all unique to that layer. For example, an ‘Application Layer’ is a layer where the files and registry entries that have been added, changed, or even removed during the application install, uniquely reside.

Continue reading

Skype for Business with Citrix XenApp & XenDesktop

Skype for Business with Citrix XenApp & XenDesktop

 

Virtual Desktop Infrastructure (VDI) and XenApp (Shared Desktop/Session Based Computing) environments are used by companies to improve security and compliance, particularly where sensitive data is being dealt with regularly. Users do their work in a virtual desktop or application hosted in the secure datacentre. Working with Citrix XenApp and XenDesktop has many advantages for Novosco and our customers.

The concern with Virtual Desktops may be that using Skype for Business with full audio and video may require heavy loads of audio and video processing on VDI or shared desktops.

Continue reading

Protecting both sides – IT security challenges in social housing

Protecting both sides – IT security challenges in social housing

 

The social housing market continues to be under huge pressure from all sides to provide more for tenants with very little in the way of incremental resources.  Set against the backdrop of a digital revolution and an intimidating rise in cybercrime, few social housing organisations have sufficient security skills in-house to keep tenant data and services safe.

While every organisation has their own particular challenges at different times, conversations with our customers in this sector tend to fall into the following areas;

Continue reading
0 Comments

10 Minutes with... Laura Henry, Service Desk Engineer

10 Minutes with... Laura Henry, Service Desk Engineer

Laura Henry is a service desk engineer who has been with Novosco for two years. When not overseeing the technical side of Novosco's managed services, she dreams of living in a hobbit-home, in Tolkein's The Shire, or failing that, New Zealand.

Question: Laura, describe a typical working day for you in Novosco?

Continue reading
0 Comments

Moving Office 365 to Microsoft’s UK datacentres

Moving Office 365 to Microsoft’s UK datacentres

 

Are you using Office 365? Do you know where your data is stored?

For UK companies that have specific data residency requirements, Microsoft have provided a window to request that your data is moved to UK datacentres. The deadline to request this move is 15th September 2017. 

Continue reading
0 Comments

10 Minutes with... Karen Shearer, Finance Director

10 Minutes with... Karen Shearer, Finance Director

 

 

Karen Shearer is the Financial Director for Novosco; she is a member of the Chartered Institute of Directors, and when not overseeing all-things-Novosco, she likes sunshine, walking, gardens and gin.

Question: Karen, you’re our Finance Director, what does that actually mean?

Continue reading
0 Comments

Why Software Defined Networking?

Why Software Defined Networking?

 

July’s Let’s Talk webinar saw cloud expert, amateur chef, and webinar host Mal Toner delve deep into the mysteries of Software Defined Networking. However, unlike conventional mysteries such as those you might find on TV, this one doesn’t involve a cliff-hanger ending.

Continue reading
0 Comments

Novosco Rowed A Marathon for Bowel Cancer UK

Novosco Rowed A Marathon for Bowel Cancer UK

 

42,000 metres, or 137795 feet. That’s how far Team Novosco aimed for in the Bowel Cancer UK Row a Marathon fundraising event. And achieve it we did, and then some!

We teamed up with Edwards & Co to bring together 14 other companies from across Northern Ireland; all pulling towards the same goal of raising £15,000.

Continue reading
0 Comments

10 Minutes with... Eamon McNally, Senior Infrastructure Consultant

10 Minutes with... Eamon McNally, Senior Infrastructure Consultant

Eamon McNally is a Senior Infrastructure Consultant with Novosco. He has spent over 15 years working with Microsoft and Citrix technologies including Metaframe XP, XenApp, Netscaler, Active Directory, and Exchange, amongst others. 

Eamon is an expert in the design, migration, deployment, and support of remote desktop services, and loves almost nothing as much as he loves a good cup of coffee.

Continue reading
0 Comments

Ransomware Updates

Following the event of the successful and large scale ransomware attack, and a very busy weekend for a lot of Managed Service Providers, we wanted to inform you and your organisations what actions you can take now, and in future, to assist in reducing the exposure and risk from these types of cyberattacks. 

Continue reading
0 Comments

10 Minutes with... Myles Gray, Cloud Technologist

10 Minutes with... Myles Gray, Cloud Technologist

Myles Gray is a cloud technologist at Novosco, primarily focussing on public cloud R&D, designing customer platforms and services, and utilising automation for both self-hosted and private customer clouds. He is also a: VMware vEXPERT 2016-2017 (NSX, vSAN), VCIX-NV, VCAP-DCV and a Veeam Vanguard.

You can find him blogging at blah.cloud and climbing the occasional mountain.

Question: What do you do, and what do you love about it?

Myles: Essentially, I get to design, tweak, improve-upon, and play with really cool technologies!

Continue reading
0 Comments

Blog Categories