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Novosco commended in Belfast Telegraph ‘Excellence in Service to Business’ Awards

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<p>Iain McClure, Novosco Technical Consultant & David Maginnes, Novosco Account Manager</p>

Iain McClure, Novosco Technical Consultant & David Maginnes, Novosco Account Manager

On Thursday 2nd April, at the Ramada Hotel, Belfast, the Belfast Telegraph held their 2009 business awards.

Novosco was nominated for the ‘Excellence in Service to Business’ category and attended the awards with some long standing customers and Novosco staff.

Novosco was commended for service excellence in both pre & post sales, as well as their contribution to clients through innovative virtualisation projects.

“As a business that depends on the availability of our systems to serve our members we have achieved significant benefits through our partnership with Novosco.   With their help we have implemented Virtualisation both for our desktops and a number of key servers.  This has improved the manageability, reliability and resilience of both applications and servers significantly.  These benefits have been felt throughout the organisation.  Our users have experienced major improvements in application performance, availability and reliability.  We are much more flexible and in control of our systems.  Our centralised environment allows us to prioritise our efforts where it matters most”.
Tommy O’Neill, Head of IT, Progressive Building Society

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Novosco to speak at Software & Systems Quality Conference Ireland

Patrick McAliskey, Managing Director, Novosco

Patrick McAliskey, Managing Director, Novosco

Novosco Managing Director, Patrick McAliskey has been asked to speak at Software & Systems Quality Conference, Ireland 2009.

4th March – Croke Park Conference Centre, Dublin

Presentation Topic:

‘Outsourcing is a good idea, but how do we keep control of Quality Management’

  For further information email edwina.nugent@novosco.com   

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Novosco Hosts Leading Hotel’s IT Infrastructure

The Malton Hotel, formerly the Great Southern Hotel Killarney, has chosen Novosco to host and manage its IT infrastructure for the next three years. The project was delivered within one month and provides The Malton with a level of resilience and flexibility normally only available to large corporations.

The solution leverages several types of virtualisation to allow all of The Malton’s applications to run securely and in a well performing manner from a dedicated data centre.

The most unique aspect of the deal however, is that everything was paid for as a service. “It may surprise some people that the capital expenditure figure for this project was zero.  Not only is this attractive from a cashflow point of view, but this approach brings additional benefits, such as the fact that The Malton now has a consistent and predictable cost for IT for at least the next three years. This brings the business some comfort in uncertain times,” explains Eddie O’Rourke, Sales Director with Novosco.

“We liked this approach because it meant that everything was paid for out of operating expenditure. The idea of investing in lots of hardware which depreciates very quickly was not appealing to us. Most importantly, we have been extremely happy with the performance and support of the system since it went live,” adds Conor Hennigan, General Manager of The Malton.

The project is different from traditional hosted solutions due to the fact that the customer did not bring any hardware to the data centre. O’Rourke explains how this was possible: “By making the upfront investment in what is effectively ‘virtual IT real estate’, a bit like an ‘application hotel’, we can charge out virtual ‘plots’ as one single fee without the customer having to make that capital investment.  This virtual plot happens to live inside a dedicated data centre, making both the physical systems and the surrounding environment completely resilient.

“The additional value that Novosco brings to this scenario is our unique understanding of application delivery. In other words, we are the Irish leaders in delivering diverse applications to diverse locations. The days of private companies having to worry about such things are hopefully coming to an end,” O’Rouke concludes.

The Malton Hotel is a stunning Victorian hotel and much-loved Irish landmark. Known for its distinctive architecture, effortless service and genuine hospitality, The Malton has been a favourite hotel in Killarney for over a century and a half. Tucked away on six acres of landscaped gardens, fountains and pathways for rambling, The Malton is unique in combining wide-open space with the convenience of Killarney town.

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Virtual world: cutting costs and complexity

More evidence of virtualisation gaining traction in Irish business circles in Enterprise Ireland’s eBusiness Live circular…

The idea of IT virtualisation is fast gaining popularity, but it can be a hard concept to pin down. Different providers, vendors and resellers can define the term in their own way, depending on the product each offers. Essentially, however, IT virtualisation is a way of combining and pooling hardware resources to more efficiently deliver software programs or storage space.

“Virtualisation separates applications from a physical reliance on hardware,” according to Eddie O’Rourke, sales director of virtualised systems provider Novosco. “It allows the running of IT systems on less hardware, reducing energy costs and carbon footprint, and enabling a lot more flexibility and dynamism in terms of how we run systems.”

O’Rourke says technology advances mean the concept of virtualisation is now open to all sizes of business. “It has made the transition from being experimental to the mainstream. Players such as VMware, Citrix, Microsoft and EMC have come out with their own mainstream virtualisation offerings. It has become a platform where people feel comfortable.”

There are two distinct ways in which companies can virtualise their systems. They can purchase virtualised solutions and implement them within their own IT department, or they can ask a partner to take over control of their newly virtualised systems, which are then hosted and maintained off-site.

“If the customer decides to virtualise their on-site infrastructure, there is a capital acquisition cost at the beginning which is clawed back over a number of years,” says O’Rourke. “Alternatively, the provider makes that investment on their behalf, and converts the customer’s physical infrastructure into a virtual one. Then you can buy everything as a service: hardware, software and services.”

Virtualisation can also open up mobility opportunities to staff who may move from site to site or access applications or storage from the road or from home. “At the front end the user can be anywhere and get access to any system at any time,” says O’Rourke.

Before leaping into virtualisation, however, businesses should be aware that the concept is still relatively new and evolving, and it may not work for every business in every situation.

Still, O’Rourke maintains that as the technology progresses, more and more SMEs will choose to virtualise part and then all of their IT function. “Smaller businesses can virtualise one or two applications so that they are available from anywhere on the internet, for example,” he says. “Once they feel comfortable they would introduce more systems into the virtualised environment.”

The future of virtualisation is in eliminating the difference, for the user or smaller business owner, between hardware machines and software applications, according to O’Rourke. “You can now virtualise someone’s entire server room and offer each element back as a service to the business.”

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Virtualisation in the Irish Examiner

The Irish Examiner 25-01-2008

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Novosco Launch Roundup

Yesterday saw the official launch of Novosco in the Baby Grand in the Grand Opera House, Belfast. The day proved to be a huge success with almost 100 attendees from the combined RTSL and 4sol customer base. We had 2 guest speakers, Donal Durkan from Invest NI and Guy Levine from Search Engine Optmisation. Also in attendance were Citrix, EMC, Microsoft, Riverbed and VMware.

The core Novosco message of Virtualisation and reducing energy consumption was very well received by the audience and press. In fact, Patrick McAliskey, our Managing Director was quoted on the radio alongside HP Group Manager, Brad Kirby who was hosting another event at the Waterfront on the same day.

Listen here

Mentioned on Belfast City Beat and Downtown.

Below are a selection photographs taken on the day.

Launch AttendeesGuy Levine

Donal DurkanEMC

CitrixMicrosoft

RiverbedNoel Brady and

Novosco Management TeamJoe, Donal and Kathy

Michael and SeanDavid, James and Alistair

EndaMore Guests

Newsletter Article

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